Terms and Conditions
 
 
EeRabbit Logo Design | Terms and Conditions

This page contains the Terms and Conditions governing your use of the www.EeLogo.com Web Site and its services. Please read this page carefully. By submitting the order form or sending payment the client agrees to accept the following terms and conditions.

The entire content of this website is the copyright of EeRabbit Logo Design and may not be reproduced without permission. All rights reserved.

Payment

All prices are quoted in USD. No hidden charges.

Prices can be converted into (EUR) Euro, (GBP) British Pound, (JPY) Japanese Yen, (CHF) Swiss Franc or any other currency during the payment procedure.

Payment must be made using a valid credit card using Avangate or SWREG or PayPal. If you prefer to use another method of payment, email us for details.

Full payment must be verified before design work is undertaken.

When payment has been verified the client will be sent a confirmation email, marking the beginning of the design process. This will normally occur within one business day.

Concepts and Revisions

All interaction occurs over the Internet.

Your initial variations will be ready in 2 business days, depending on the complexity of your project.

Depending on the package you choose, 2 to 8 designers will work on your project.

EeRabbit Logo Design will deliver unlimited revisions of your project until you are 100% satisfied.

Revision cycles take 1 business days or less to complete, depending on the complexity of your requested changes.

Client shall have 1 month to respond to each set of concepts/revisions submitted to Client for review. If we do not hear back from client for more than 1 month, EeRabbit Logo Design will assume the Project complete and the Project shall be deemed to be complete.

Some projects are completed in two days while others can take months to complete.

Logo Approval

The design process will terminate when the client gives final approval of a logo design or stationery design. This will normally be done by email.
Upon completion of your logo design project, Your final logo will be zipped and sent to you by email, These final files will be included:

Optimized files for the WEB: RGB GIF/PNG (150dpi), RGB JPEG (150dpi),
High-resolution image for printing: CMTK TIFF (300dpi), PSD (300dpi),
Vector resizable files: AI (Adobe Illustrator, CDR (CorelDRAW).

Once the final package has been sent, no further changes available.

If you have a special request you can download it from the internet, If you need a CD we will provide this for free and you just pay the shipping.

EeRabbit Logo Design will keep your file indefinitely. If you need a replacement copy please contact us at info@eelogo.com and we will email you a copy in a timely manner. If you need a CD we will provide this for free and you just pay the shipping.


OWNERSHIP/COPYRIGHTS

On completion of the design process, the ownership and copyright of the final logo and stationery is automatically transferred to the client.
Unapproved draft logo designs shall remain the copyright of EeRabbit Logo Design.

EeRabbit Logo Design keep the rights to put approved logo and stationery in EeRabbit Logo Design's website for example.

Refund Policy

We guarantee your full satisfaction or your money back.
There is a $35 administration fee for all refunds.
Refunds can only be issued for orders paid by credit card or debit card.

Refunds will NOT be provided under the following conditions:
1) If you purchased a "Special Package" or any additional designs.
2) If you have approved your logo.
3) If you have requested revisions or redraws.
4) If the company we are designing the logo for, goes out of business, changes their name, or changes their line of work.
5) If the project closes for any reason unrelated to our design.
6) If we do not hear back from you for more than 1 month.


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